Skip to content

Conversation Intelligence

Call analysis, conversation AI, and sales coaching insights

6 tools available

Conversation Intelligence Tools

Sort by:
Backstory logo

Backstory

Renamed
Paid

Custom quote

Price checked Sep 5, 2026

AI revenue platform, formerly People.ai, that connects signals across email, calls, meetings and CRM records to answer deal and pipeline questions for revenue leaders.

G2 4.5/5 ↗ · 630 reviewsChecked
Chorus logo

Chorus

Merged
Paid

Part of ZoomInfo; custom quote

Price checked Sep 5, 2026

Conversation analytics platform for sales call analysis, coaching, and deal risk identification.

G2 4.5/5 ↗ · 2,900 reviewsVerification date not recorded
Capterra 4.5/5 ↗ · 67 reviewsSource snapshot checked Saved source copy; current rating may differ.
Fireflies.ai logo

Fireflies.ai

Freemium

Free plan · Paid from $10/seat/mo · annual commitment

Price checked Sep 5, 2026

AI meeting assistant that automatically records, transcribes, and analyzes voice conversations across 100+ languages. Provides AI-powered summaries, action items, conversation intelligence, and a natural language search across all meetings with the AskFred AI assistant.

Capterra 4.9/5 ↗ · 735 reviewsSource snapshot checked Saved source copy; current rating may differ.

Key Features:

Automatic meeting recording and transcriptionAI summaries with action items and key topicsAskFred — AI assistant for querying across all meetingsConversation intelligence and talk-time analytics+4 more
Gong logo

Gong

Paid

Custom quote (per-user licence plus platform fee)

Price checked Sep 5, 2026

Conversation intelligence and deal review analytics

G2 4.7/5 ↗ · 6,755 reviewsChecked
Capterra 4.8/5 ↗ · 561 reviewsSource snapshot checked Saved source copy; current rating may differ.

Key Features:

Call recordingsTranscriptionCoaching insightsDeal risk analysis+1 more
Otter.ai logo

Otter.ai

Freemium

Free plan · Paid from $8.33/user/mo · annual commitment

Price checked Sep 5, 2026

AI meeting assistant for call transcription, note-taking, and searchable meeting records.

G2 4.4/5 ↗ · 505 reviewsChecked
Capterra 4.4/5 ↗ · 103 reviewsSource snapshot checked Saved source copy; current rating may differ.
Sybill logo

Sybill

Freemium

Free plan · Paid from $30/user/mo · annual commitment

Price checked Sep 5, 2026

AI sales assistant that automates the admin layer of sales: call summaries, CRM autofill, follow-up emails, pre-meeting briefs, and cross-deal intelligence. Analyzes verbal and non-verbal buyer signals across every conversation.

No external rating recorded

Key Features:

AI meeting summaries with outcomes and next stepsAutomatic CRM field autofillAI follow-up email drafts in rep voicePre-meeting briefs from CRM and past calls+4 more